Welcome to PlyrPulse. These Terms & Conditions ("Terms") govern your access to and use of the PlyrPulse website, platform, dashboard, APIs, and related services (collectively, the "Service"), provided by PlyrPulse ("PlyrPulse," "we," "us," or "our"), located at 8250 Jackson St, Tech Park, Apt 970, New York, NE 53374.
By accessing or using the Service, you agree to be bound by these Terms. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity, in which case "you" refers to that entity. If you do not agree to these Terms, you must not access or use the Service.
1. About PlyrPulse
PlyrPulse is a back-office intelligence platform built for iGaming operators. The Service provides tools for behavioral analytics, player value and risk scoring, lifecycle segmentation, and real-time operator actions, drawing on data supplied by or connected through the operator's own systems.
PlyrPulse is currently in active development and portions of the Service may be offered on a beta, early-access, or limited-availability basis. Features, modules, and availability may change without notice as the platform evolves.
2. Eligibility
The Service is intended solely for use by licensed gaming operators, platform providers, and their authorized personnel acting in a business capacity. The Service is not directed at, and must not be used by, individual consumers, players, or members of the public. By using the Service, you represent that:
- You are at least 18 years of age;
- You are acting on behalf of a legally operating gaming or gambling business, or a vendor providing services to such a business;
- Your use of the Service, and your underlying gaming operations, comply with all applicable laws, licensing requirements, and regulatory obligations in every jurisdiction in which you operate; and
- You have the authority to enter into these Terms on behalf of your organization.
We reserve the right to request evidence of licensing or regulatory standing at any time and to suspend or terminate access if such evidence is not provided or is found to be inaccurate.
3. Account Registration and Early Access
To use certain features of the Service, you may need to register for an account or join an early-access waitlist. You agree to provide accurate, current, and complete information during registration and to keep that information up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately if you suspect unauthorized use of your account.
Acceptance into any early-access or beta program is at our sole discretion and does not guarantee continued access, specific features, or eventual availability of a general release.
4. Use of the Service
You agree to use the Service only for lawful, legitimate business purposes connected to the operation, monitoring, or compliance oversight of a gaming platform. You must not:
- Use the Service to facilitate, conceal, or enable unlawful gambling activity, underage access to gaming products, or fraud;
- Attempt to reverse-engineer, decompile, or otherwise access the underlying source code, models, or architecture of the Service;
- Use the Service to build a competing product or service;
- Interfere with or disrupt the integrity or performance of the Service, including through unauthorized access, scraping, or malicious code;
- Misrepresent your identity, your organization, or your licensing status; or
- Use the Service in a manner that violates the rights of any third party, including players whose data is processed through the platform.
5. Player Data and Your Responsibilities
The Service processes data relating to your players — including behavioral, financial, and account-level information — that you or your connected systems provide. As between you and PlyrPulse, you remain solely responsible for:
- Ensuring you have a valid legal basis to collect, process, and share such player data with PlyrPulse;
- Providing any required notices or obtaining any required consents from your players;
- The accuracy of the data you input or connect to the Service; and
- Any decisions, actions, or interventions (including bonuses, limits, restrictions, or account flags) that you take based on outputs generated by the Service.
6. Intellectual Property
The Service, including its software, design, dashboards, scoring models, documentation, and all associated intellectual property, is owned by PlyrPulse or our licensors. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes.
Any feedback, suggestions, or ideas you provide regarding the Service may be used by PlyrPulse without restriction or obligation to you.
7. Fees and Payment
Where the Service is offered on a paid subscription basis, applicable fees, billing cycles, and payment terms will be presented to you at the time of purchase or set out in a separate order form. Unless otherwise stated, fees are non-refundable. We reserve the right to change our pricing with reasonable notice provided to active subscribers.
8. Confidentiality
Each party agrees to use the other's confidential information solely to perform its obligations under these Terms and to protect it with reasonable care. This section does not apply to information that is publicly available through no fault of the receiving party or required to be disclosed by law.
9. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY SCORING, RISK FLAGGING, OR ANALYTICS OUTPUT WILL BE ACCURATE OR COMPLETE.
10. Limitation of Liability
PLYRPULSE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES. OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO PLYRPULSE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
11. Indemnification
You agree to indemnify, defend, and hold harmless PlyrPulse from and against any claims, liabilities, damages, and expenses arising out of: (a) your misuse of the Service; (b) your violation of these Terms; (c) your violation of applicable laws; or (d) your violation of any third-party rights.
12. Termination
We may suspend or terminate your access to the Service at any time, with or without cause. You may stop using the Service at any time. Upon termination, provisions that by their nature should survive will continue to apply.
13. Changes to These Terms
We may update these Terms from time to time. We will post the updated Terms with a revised "Last Updated" date. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
14. Governing Law and Disputes
These Terms are governed by the laws of the State of New York. Any disputes arising out of or related to these Terms shall be resolved in the state or federal courts located in New York.
15. General Provisions
If any provision is found unenforceable, remaining provisions will remain in full force. Failure to enforce any right is not a waiver. These Terms constitute the entire agreement between you and PlyrPulse regarding the Service.
16. Contact Us
If you have questions about these Terms, please contact us at: